The I Index

Jennifer Szalai,
The New York Times Book Review
Say the name McDonald’s, and what comes to mind? Tasty hamburgers or hardened arteries? Entry-level jobs or dead-end McJobs? Responsive community outreach or mercenary corporate power?...Chatelain has written a smart and capacious history suggesting that McDonald’s should summon all of those thoughts, and then some.
Michael A. Fletcher,
The Washington Post
This might sound like a niche tale about food deserts and the prevalence of fast food in predominantly black neighborhoods. But it is actually a book of big, sweeping ideas that goes far in portraying fast-food restaurants as yet another burden on black America. Probably too far.
Parker Daniel,
Booklist
The relationship between McDonald’s, the undisputed champion in the fast food realm, and Black America has been complicated, even fraught. The company’s marketing and outreach efforts have presented its business as responsive to the needs of Black communities contending with generational poverty and political disenfranchisement. Chatelain undercuts this narrative, however, by contextualizing, from an arguably Marxist perspective, the historical advantages that enabled McDonald’s to rise above the competition, the charges of racist practices and exploitation that led Black communities to protest its presence in their neighborhoods, and its multigenerational campaign to repair its image, particularly in promoting Black franchises and supporting Black franchisees.
Sarah Schroeder,
Library Journal
The roles of fast food restaurants as employers, nutritional battlegrounds, sites of community activism, and charitable contributors are thoroughly explored, though at times the writing lacks narrative focus to tie together the details. The strongest chapters touch on the relationship between the civil rights movement and fast food, including sit-ins and boycotts, as well as the reasons some activists promoted franchising opportunities for black business leaders. The well-written conclusion emphasizes how today’s conversations around fast food in America were shaped by government policies, and examines how the fast-food industry is connected to Black Lives Matter and other social change movements.

Kirkus
In addition to nutritional value and the prices of menu items, the author also cogently examines franchisee support for neighborhood initiatives, such as breakfast feeding programs aimed at low-income children, financing of community centers, and the number of jobs, minimum wage or otherwise, for black residents. Chatelain’s impressive research and her insertion of editorial commentary will prove educational and enlightening for readers of all backgrounds.