Shielded was inspired by the national reckoning on race and policing after Floyd’s death... Schwartz’s prescription would be most effective if the biggest problem were bad-apples cops. 'We cannot wait for another viral video to restart our national conversation about police violence and reform,' she writes. But, inevitably, new videos of police misconduct have gone viral since Schwartz wrote those words, and they suggest a different problem: The system is working the way it’s supposed to work.