Sandler is frank from the start that it became difficult to maintain journalistic distance from a woman who became her friend. But even with this tangle, their collaboration leads to a rich, sociologically valuable work that’s more gripping, and more devastating, than fiction. Readers will be struck by both the sheer impossibility of what Camila faces while navigating inadequate social services—hairpin switchbacks of requirements, paperwork, and appointments that would send most people careening into an abyss—and her ability to maintain hope as she does so. Sandler frequently juxtaposes Camila’s struggles with tableaux of New York’s encroaching wealth, with stunning statistics, giving readers an unusually personal view of an inarguably failing system..