Build an iconic shopping experience that your customers love---and a work environment that your employees love being a part of---using this blueprint from Trader Joe's visionary founder, Joe Coulombe.
What The Reviewers Say
Carrie Battan,
The New Yorker
Coulombe, who died last February, at the age of eighty-nine, was one of the very few business leaders who could make minor discounts on the price of eggs feel monumental on the page. He tells plenty of these kinds of fun-fact-laden business tales in Becoming Trader Joe...an unusually colorful and sensible business guide that refuses to glamorize entrepreneurship.
MARY MCNAMARA,
Los Angeles Times
The tone is conversational, one man’s view of the world through the wine, spirit and grocery business, filled with the type of puns, literary references and bold-faced pronouncements that mark the store’s signage and its legendary promotional leaflet, the Fearless Flyer.
Kirkus
Any student of social trends, logistics, and supply chains will learn much from Coulombe’s pages and the stern dicta they contain.